In-Store Return Policy
Returns will be honored within 14 days of purchase for store credit or exchange. Sale items as well as apothecary, undergarments, swimwear and vintage items will be final sale.
Web Store Return Policy
Fieldstudy will offer refunds on regular priced clothing items that are received back to us within 14 days of delivery in their original, unworn condition.
We do not offer refunds on all other items. If for some reason you are not completely satisfied with your purchase, we will gladly issue a store credit or exchange within 14 days of delivery. The item must be returned in new, unused condition in its original package, with a copy of your receipt. Shipping costs are non-refundable and return shipping fees are the responsibility of the customer. All return packages must be insured.
Due to their delicate nature, all ceramics, wall hangings and vintage items are final sale.
To initiate a return please contact firstname.lastname@example.org. All returns must be addressed to:
102 - 1812 4 Street SW
Calgary AB, Canada
We use Canada Post for all orders. International orders are subject to local Duties/Taxes upon delivery. Orders within Canada and USA are expected to be delivered within 7 business days; Fieldstudy is not responsible for delays at Customs. Standard shipping rates are as follows:$12 Shipping within Canada
$18 Shipping to USA
$45 International Shipping
Free Shipping to North America on orders over $200